Mocurie warrants to the original consumer purchaser that the product will be free from defects in materials and/or workmanship for the length of time specified in the Warranty Period, beginning from the date of purchase. If a defect covered by this warranty occurs during this period, Mocurie at its option will repair or replace, at no charge, any part that Mocurie determines to be defective.

To obtain warranty services,please submit a ticket at mocurie.com or contact us at

+86-177-604-70172, Monday-Friday 9:00am-5:00pm PST.

Tickets are usually answered within 24 business hours. Our technical support team must troubleshoot a product to verify the defect; only then will we issue a Return Merchandise Authorization (RMA) allowing you to send in the unit.

Packages sent with no RMA number will be refused by our receiving department and returned to sender at the sender's expense.

Support

For questions regarding products contact Mocurie Customer Service at:

1+86-177-604-70172 or online at:

EMAIL: admin@mocurie.com